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    Case 01 · Consumer hardware

    From manual planning to a hardened operating spine

    A mid-market consumer-hardware operator with a product customers loved and an operation that could not keep up. Nine months to a single connected planning-to-fulfillment backbone, weekly resilience view, and a launch cadence roughly twice as fast.

    Work

    We only claim what we can show.

    One anonymized engagement, presented the way the outcome was actually measured. Client identity redacted. Numbers real.

    Case 01

    Consumer hardware · Anonymized

    Industry

    Consumer hardware

    Company scale

    €80–120M revenue

    Engagement

    9 months

    Baseline

    Manual planning, 3 disconnected systems

    Measurement

    Weekly KPIs vs. 12-week pre-engagement baseline

    −50%
    Launch lead time
    −35%
    Order exceptions
    9 mo
    To hardened operations
    Planning → Fulfillment schematicREDACTED

    Baseline · manual, disconnected

    1. ██████
    2. ██████
    3. ██████
    4. ██████
    5. ██████
    9 months →

    Hardened · one connected spine

    1. Demand
    2. S&OP
    3. Procure
    4. Assemble
    5. Ship

    Case 02 · In development

    Healthcare · India OPD

    Sukham — one calm operating flow for the everyday clinic.

    A clickable prototype for small Indian OPD clinics connecting simulated ABHA intake, consultation, bilingual e-prescriptions, GST + UPI billing, WhatsApp reminders, and a consented patient record. A source-linked patient context model is being explored as the next phase.

    Interactive prototypeSimulated integrationsAI context layer in R&D
    View the product story

    Baseline

    Where they were

    Manual planning in spreadsheets. Three disconnected systems for orders, inventory and fulfillment. Forecast confidence eroding at scale. Every new SKU broke something upstream. Order exceptions rising as volume grew.

    Target

    Where they wanted to be

    Enter two new markets in a year without expanding headcount or losing margin, and know — before each launch — whether the supply chain could carry it. A weekly view of resilience the leadership team could run the business from.

    What we did

    Nine months, one connected spine

    1. Diagnose

      Two-week operating diagnostic across demand, planning, procurement, assembly and fulfillment. Named the eleven largest constraints and their business cost.

    2. Shape

      Sequenced the target operating model — planning cadence, integration layer, resilience view — and the 90-day plan to reach the first milestone.

    3. Build

      Delivered the planning-to-fulfillment integration alongside the client team. Retired one of the three legacy systems. Instrumented the operating KPIs weekly.

    4. Scale

      Hardened supplier resilience, launch cadence and exception handling. Established the weekly operating review that leadership now runs.

    5. Handover

      Playbook, review cadence and optimization roadmap handed to the client operations lead. Skandor moved into a quarterly optimization role.

    Client identity withheld under NDA. Metrics reflect verified 12-week baseline versus 12-week post-engagement measurement.

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