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    In development · Healthcare

    Sukham — one calm operating flow for the everyday clinic.

    A clickable prototype for small Indian OPD clinics. It connects simulated ABHA-based intake, consultation, bilingual e-prescriptions, GST and UPI billing, WhatsApp reminders, a consented patient record, and clinic-owner visibility. A source-linked patient context model is being explored as the next phase.

    Interactive prototypeSimulated integrationsAI context layer in R&D
    View the product story

    The problem

    Departmental handoffs, not one visit

    Registration, consultation, prescribing, billing and follow-up are often disconnected — different books, different apps, different staff. Context is lost between them.

    The thesis

    One visit, one thread

    One visit should move as one thread — not as a chain of departmental handoffs. The clinician stays focused on the patient, and the clinic owner sees the whole day at a glance.

    The workflow

    ABHA intake → consultation → prescription → payment → consented record

    1. 01

      ABHA intake (simulated)

      Scan-and-share style intake collects patient context before the visit begins.

    2. 02

      Queue → clinician workspace

      One thread carries context, deltas since the last visit, and missing-information flags to the consultation.

    3. 03

      Bilingual e-prescription

      Draft prescription generated for the clinician to review; nothing leaves the room without approval.

    4. 04

      GST + UPI billing (simulated)

      Billing and receipts are produced from the same visit thread — not a separate ledger.

    5. 05

      WhatsApp reminders (simulated)

      Follow-ups and instructions are queued from the visit record with explicit patient consent.

    6. 06

      Consented patient record

      The record is written back to a consented patient store, owned by the patient, visible to the clinic owner.

    All external integrations shown above are simulated in the current prototype.

    The AI direction

    A source-linked patient context model

    • · Source-linked pre-visit briefs
    • · Changes since the previous visit
    • · Missing-information flags
    • · Routine-documentation drafts

    We use "patient context model" — not "digital twin" — because the current prototype is a simulated workflow, not a predictive, multidimensional patient representation.

    Human control

    The clinician approves every clinical output

    Drafts assist. They do not decide. Every prescription, every summary and every downstream instruction is reviewed and approved by the clinician before it leaves the room.

    Trust

    Safety by construction

    • · Provenance on every fact, summary, and inference
    • · Uncertainty is shown to the clinician, not hidden
    • · Consent gates every external integration
    • · Role-based access for owner, clinician, front-desk
    • · Audit trail on every write
    • · Clear separation of facts, summaries, and inferences

    Evidence

    Measured before benefits are published

    • · Time from arrival to prescription
    • · Corrections applied by the clinician to drafts
    • · Draft acceptance rate
    • · Offline recovery after a network drop
    • · Subgroup performance before any benefit is published

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